Got Questions? We’ve Got Answers!

We provide an on time delivery service. You will only ever be charged the ACTUAL shipping cost for your consignment.

Shipping cost calculates with a automated calculater by assesing your order and gives you price based on the weight and location.

Delivery costs

Delivery costs are calculated on the weight/size of your order and shipping address. Please note the prices are subject to change without notice. Some sale items have no delivery charge which is noted next to the sale product.

*Once your products are added to your shopping cart, your delivery cost will be calculated automatically.

Dispatching Orders 

Orders are usually dispatched with in 24hrs providing they are placed with another business day to follow. Please allow up to 3-5 days to receive your order. Urgent orders, please contact us directly.

Please provide us with a business delivery address, as by proceeding with your order you are agreeing to an automatic authority to leave the products at the delivery address. Cake-Boxes.com.au takes no responsibility for any loss or damage which may result from an Authority to leave delivery

Weight

 

Transport service

Up to 500grams

 

Australia Post

500grams to 1kg

 

Australia Post

1kg-3kg

 

Australia Post

3kg-5kg

 

Australia Post

5kg+

 

Australia Post

Alpha Packaging takes no responsibility for any loss or damage which may result from an Authority to leave delivery”

Estimated Delivery Times

Sydney Metro 1 to 3 days
Tas Country 2 to 8 days
Sydney Metro 1 to 3 days
Adelaide 2 to 4 days
NSW Country 1 to 3 daysSA Country 2 to 6 days
Melbourne Metro 1 to 3 daysPerth 5 to 14 days
Vic. Country 2- 5 daysWA Country 5 to 14 days
Brisbane Metro 1 to 3 days

  • Phone, Email and Fax Prior To Delivery

    Yes, you can place your order via phone and email. Our friendly customer service person will be assist you phone and fax order and email orders.

    Contact

     3/22 Saggart Field Rd, Minto, NSW

      Email: admin@alpha-pack.com.au

      Phone : (02) 4647 2624 

  • Track your parcel


    Once your order is shipped, We will email you a tracking link to track your package online.

  • Order cancellation?

    Once order placed can be cancelled via email or by call with valid details , once the order placed cannot cancel through online need to call or email us for further assistance related to cancellation.